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Privacy Policy

Last Updated: February 1, 2025

Namastey.co ("Company", "We", "Us", or "Our") is committed to safeguarding the privacy of its users. This Privacy Policy outlines how we collect, use, and protect your information when you access our services, particularly focusing on compliance with applicable laws in India, the United States, and Singapore. By using our services, you agree to the terms of this Privacy Policy.

Interpretation and Definitions
Definitions
  • Account: A unique profile created to access our services.
  • Cookies: Small files stored on your device to enhance user experience.
  • Country: Refers to India unless otherwise specified.
  • Device: Any tool used to access our services (e.g., smartphone, computer).
  • Personal Data: Information that identifies or can identify an individual.
  • Service: The website and associated features offered by Namastey.co.
  • Service Providers: Third-party entities aiding in service delivery.
  • You/User: The individual or entity accessing our services.
Collecting and Using Your Personal Data
Types of Data Collected
  1. Personal Data:
    • Name
    • Email address
    • Phone number
    • Address (including State/Province, City, Postal Code)
    • Payment information (if applicable)
  2. Usage Data:
    • IP address
    • Browser type/version
    • Pages visited and time spent
    • Device identifiers
  3. Tracking Technologies and Cookies:
    • Necessary Cookies for service functionality.
    • Analytics Cookies for improving user experience.
    • Advertising Cookies for personalized marketing.
Purpose of Data Collection

We use your data for the following purposes:

  1. To provide and maintain our services.
  2. To manage user accounts and authenticate access.
  3. To process payments and deliver purchased goods/services.
  4. To send updates about services, promotions, or policy changes.
  5. To analyze usage trends and improve user experience.
  6. To comply with legal obligations in India, the US, and Singapore.
Sharing Your Personal Data

We may share your data in the following scenarios:

  1. With Service Providers for operational purposes (e.g., payment processing).
  2. For legal compliance or law enforcement requests.
  3. During business transfers (e.g., mergers or acquisitions).
  4. With your explicit consent.
Retention of Personal Data

We retain your data only as long as necessary:

  • Personal Data: Retained until the purpose is fulfilled or as required by law.
  • Usage Data: Retained for internal analysis unless longer retention is legally mandated.
Transfer of Personal Data

Your data may be transferred to servers located outside your jurisdiction (e.g., India, the US, Singapore). We ensure that such transfers comply with applicable laws and maintain adequate security standards.

Security of Your Personal Data

We implement industry-standard measures to protect your data but cannot guarantee absolute security due to inherent risks associated with online data transmission.

Children’s Privacy

Our services are not intended for users under 13 years old. We do not knowingly collect data from children without parental consent. If you believe a child has provided us with personal information, please contact us immediately.

Your Rights

Depending on your jurisdiction (India, US, Singapore), you may have rights such as:

  1. Accessing your personal data.
  2. Requesting corrections or deletions.
  3. Opting out of marketing communications.

To exercise these rights, contact us at hello@namastey.co.

Dispute Resolution and Arbitration

All disputes arising from this Privacy Policy shall be resolved through arbitration in Bengaluru, India, in accordance with Indian arbitration laws.

Changes to This Privacy Policy

We reserve the right to update this policy periodically. Changes will be communicated via email or a prominent notice on our website.

Contact Us

For questions about this Privacy Policy:

  • Email: hello@namastey.co

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